Support via Email

Please use one of the following email addresses :-

Why 2 email addresses? Microsoft, without reason, rejects emails sent from our server and refuses to mitigate the problem

Please add our email address to your safe senders list to ensure our reply does not end up in your spam or junk folder.

When reporting an issue please include the following information :-

Your product and version
Your product invoice or order number
Your Unity version
Your operating system
Your target build platform

Support is only available if you are using a Unity LTS version supported by the product.

We aim to reply to ALL emails within 24 hours. If you have not received a reply within this time frame please check your spam and junk folders.